Office Sound Masking System

Office Sound Masking System

AV Installations, AV News

The DCS Group have been operating in Australia since 2004 and in that time have helped over 11,000 people clear more than $100 million in debt. With a team of over 60 staff, the DCS Group are committed to helping individuals who are struggling with debt. With a large call centre space in their well-appointed Stafford offices, the DCS Group were looking for a solution to improve the privacy of each client consultation and improve the productivity of their team. The DCS Group engaged Greg Nuttall, from SoundPoint Audio Visual in Brisbane to recommend a solution for their call centre. “I have used the Cambridge Sound Management sound masking range at a number of client’s premises and felt that the system would also be a good fit for DCS Group’s call centre requirements” Greg stated. “The sound masking range from Cambridge Sound Managment is very easy to operate and fits in nicely with their modern office design.

Importantly, the system can easily be scaled up, should DCS Group need to increase the footprint of their call centre in the future. By emitting a low-level background noise similar to an air conditioner, sound masking reduces the intelligibility of human speech, which means that it is less distracting to co-workers. By not feeling interrupted by other conversations, each employee can feel more comfortable and less distracted at work.” With the sound masking system now installed by SoundPoint Audio Visual of Brisbane, the employees of DCS Group are now enjoying the improved productivity and workplace satisfaction benefits of the Cambridge Sound Management Sound Masking System. SoundPoint Audio Visual Design and Consultancy is a Brisbane based firm specialising in the Cambridge Sound Management range amongst a selection of high quality brands. Contact SoundPoint for your AV design and consultation on 07 3139 1533 or click here.

From the first phone call, to project delivery, and after-sales support, Greg and SoundPoint have been an absolute pleasure to deal with. SoundPoint was engaged by the church to deliver a sound reinforcement upgrade to replace a 30-year old system. Greg always provided prompt, expert advice and was willing to workshop multiple solutions to ultimately deliver a budget-sensitive, industry-leading audio solution for the church. The solution has really exceeded our expectations for the delivery of spoken-word within an acoustically challenging space. We could not recommend Greg and SoundPoint highly enough! He makes good coffee too!

Lawrence Chai

General Affairs - Facilities, True Jesus Church Brisbane

We initially engaged Soundpoint to design and supply a hearing assistance system for our new church building. So impressed were we with Greg’s professionalism, knowledge and service, that we engaged Soundpoint again to design and supply a new audio system to service our multi-roomed facility. Greg took the time to understand our unique requirements. We continue to be delighted with the solution Soundpoint delivered.

James Harper

Sunshine Coast Christian Fellowship

We recently engaged SoundPoint to plan, install and deliver an AV solution for our new multimillion-dollar clubhouse. Greg’s knowledge of designing a solution that met our needs while also considering best practice was welcomed, and he seamlessly fit installation into the moving timeframes of the wider construction project. From initial planning to post-installation training and support, Greg was fantastic to deal with and has delivered us an amazing solution suitable for many years to come.

Christopher Davis

General Manager, Brisbane Metropolitan Touch Association

Greg and the team were a pleasure to deal with through the consultation, design, installation and post installation phases. We couldn’t be happier with the final product which Soundpoint provided at a competitive price point. I would highly recommend Soundpoint and plan to use their services for future sites.

Simon Whitehart

Clinical Director

I engaged Greg Nuttall of SoundPoint for design and installation of an AV solution for the fitout of North Stores event space, Tamborine Mountain.

His expertise and attention to detail truly transformed our venue, delivering outstanding result that exceeded our expectations. I greatly appreciated Greg’s professionalism, knowledge, and commitment to the project.
He provides clear concise documentation for use of our equipment, making it easy to operate, and continues to provide after sales service, if I ever have a query.

I highly recommend Greg of SoundPoint for his exceptional recommendations and installation of AV and Sound equipment.

Sonja Drexler

Owner, Picnic Real Food Bar, North Stores

Metcash engaged Soundpoint to install a distributed PA and background music system via Dante at our Crestmead Distribution Facility. The system used our existing network infrastructure to pipe music and PA across the 90,000m² facility. The service from Greg and the Soundpoint team was extremely professional. We have also continued to use Soundpoint for our annual audio equipment servicing. The system has been a set and forget solution, at a fraction of the price of some competitors. Soundpoint are highly recommended.

Jason Belch

Facilities Manager – Metcash Crestmead

The choice to use SoundPoint AV for the audio upgrade came down to the careful onsite scoping and consideration of equipment and positioning. The sound quality has been dramatically improved through all areas including our gym, public areas & courts.

Ben Witham

Operations Manager, Mt Warren Sports Centre, Logan City Council

The CTS (Certified Technology Specialist) is an ANSI accredited AV industry certification issued by AVIXA. AVIXA is the association representing the Audio Visual and Integrated Experience industry worldwide.

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